Acutec - Offshore Broadband Marine Satellite Internet and TV

Acutec helps ship, boat and yacht operators achieve a cost-effective and reliable network of broadband marine satellite internet and TV at sea. We are a sales and support agent for Sea Tel, the world's leading supplier of marine satellite communications and television antennas, and their global distribution and support network.

Maritime very small aperture terminal (VSAT) antenna system

Acutec provides Sea Tel antennas that are rugged and dependable Ku-band maritime antenna systems for offshore applications. With a Sea Tel 09 series stabilised VSAT antenna, users benefit from a high speed, dependable internet connection for a fixed monthly fee. It allows crew on all classes of floating facilities, including support and survey boats, FPSOs, and semisubmersible rigs, to stay connected to reliable and fast broadband and telephone.

High speed and cost-efficient offshore internet connection

Traditional satellite systems with their per-minute or per megabyte charges encourage a minimalist approach to communications. Even with careful management, monthly bills of tens of thousands of dollars are common. As well as predictable and low costs, the Sea Tel 09 series of VSAT antenna systems provide users with fast speed. Data rates are up to 24 times that of Fleet 77(1) or 3.5 times that of Fleet Broadband(2).

VSAT antenna for improved offshore communication

With Sea Tel VSAT, crew, owners and charterers can benefit from improved communication. The ability to move data quickly and reliably, while not worrying about the cost of a phone call, improves productivity as well as morale. IT infrastructure offshore can be directly connected to company networks, which simplifies management and allows users access to critical corporate and public data just as if they were onshore.

Flexible VSAT airtime plans

Acutec offers a range of flexible Sea Tel VSAT airtime plans for the Internet and public telephone systems, with commitment from as low as one month and varying data speeds, coverage areas and costs. We work hard to understand customer requirements and advise on the best plan.

Maritime internet airtime plans

Combined with a suitable antenna, Acutec's maritime internet airtime plans provide fast, flexible and reliable broadband data and telephone service to vessels all over the world. Services are designed for all commercial vessels and private yachts whose success depends on effective communication.

New Zealand and Australian maritime internet service

Our New Zealand and Australian maritime internet service covers coastal waters up to 1,000nm offshore. The service includes two local Australian telephone numbers and broadband internet speeds of up to 1,536kbit/s for simple, low cost communications offshore.

The New Zealand and Australian maritime internet service offers iDirect web acceleration and QoS and a low contention ratio.

Asia-Pacific maritime internet service

Acutec’s Asia-Pacific maritime internet service provides extensive coverage from Singapore almost to the continental US. With a suitable ku-band 4009 antenna or bigger, vessels can benefit from broadband internet and low-cost local telephone connections many thousands of miles offshore. The maritime internet service package includes iDirect web acceleration and QoS.

Global multi-regional airtime service

We provide a multi-regional service from Sea Mobile for large private yachts that operate globally or smaller commercial vessels with a similar requirement. Used by the vast majority of the world’s cruise ship fleet, Sea Mobile provides the best service and support levels available in the industry.

Internet equipment and bandwidth leasing service

Acutec offers a managed equipment and bandwidth leasing service, which incorporates ship antennas and terminal equipment, TV distribution and/or Ethernet network equipment, annual preventative maintenance, service level agreement and technical support. These are tailored to customers’ specific needs but usually span a period of three or five years.

New dual antenna switch

A VSAT antenna requires an uninterrupted 'view' of the satellite, known as line-of-sight. The Acutec dual antenna switch (DAS) allows a second antenna to be installed to cover any blind-spots of the first. Together, the two VSAT antennas with the DAS provide full sky coverage. Unlike other switches, the DAS examines modem signal-strength when determining the best antenna to select. Switching happens instantaneously, so that users are unaware of the changeover.

Network and bandwidth management and security solution

ACUTEC Gateway is a network and bandwidth management and security solution. The Gateway offers switching between multiple bearers, combining of multiple links to increase available bandwidth, optional automatic fail-over and priority bandwidth to individual users or groups. For example, crew can use the VSAT whilst the owner and guests use 3G.

Other features include the monitoring of usage by user and/or group, usage charts showing actual data rates by group, user and/or bearer, filtering of content, block websites, or peer-to-peer file downloads, and remote support of one bearer via another.

There are eight Ethernet interfaces for multiple WAN and LAN connections, eight serial ports for centralised remote management of dual VSATs, BUCs, Fleet 77s and other console-controlled equipment. The Gateway can be managed using Apple MAC or PC via web GUI.

Marine satellite communications service and support

Acutec offers marine satellite communications and TV equipment service and support. We have a methodical and proven approach to troubleshooting and the repair of equipment, and use factory-trained professionals.