Friends In Need
26 July 2004 16:15
BRÜCK® never lets its customers down
Ensheim (hgd). Many machine and plant constructors have experienced it: The entire production process or a cost-intensive project is blocked due to a damaged or missing component. Time becomes a crucial factor for the fulfilment of running orders or projects.
The company’s reputation is at stake and quite frequently substantial penalties must be feared. In such cases a reliable partner is needed – a flexible supplier with the ability to react much quicker than the market average in such emerging cases.
When you need fast and reliable delivery...
BRÜCK® in Ensheim is just such a partner. Numerous customers worldwide have made this experience again and again. As a specialist for forged and seamless hot-rolled rings, flanges and special forgings, the BRÜCK® group is working with 750 employees at the service of its customers.
The company provides a highly specialized emergency service with guaranteed production and delivery of parts as per customer specification within 6 – 15 days, whether standard or custom-made. This Express Delivery Service achieves such amazingly short delivery times based on a vast material stock with more than 400 grades permanently in stock. BRÜCK® also controls the whole value chain and holds the facilities to do even the most complicated machining in-house.
“For the reconstruction of a prototype it was necessary to obtain forged rings short-term. By means of its specialised “Urgent Delivery Service” BRÜCK® succeeded in delivering the hot-rolled rings with all required tests on schedule.”, explains Johann Filzmoser, responsible for the purchasing of a well-known Austrian machine manufacturer for paper technology. “There were no problems at all, neither regarding quality nor execution of the order. Although we had special requests, we received the delivery on the required date.
... then you need a competent and experienced partner
The manufacturer and worldwide market leader of the whole range of mechanical mining equipment for hard stone, EPB (Earth Pressure Balance), selective cut heading machines, mix shields, HDD (Horizontal Directional Drilling) relies on the services of BRÜCK® as well. “Our machines are manufactured in individual components to meet the requirements of different projects, based on a modular construction system.”, explains production manager Stephan Göggel. “We cannot keep stocks of raw materials and semi-finished products for such a wide variety of machines. Since the machines are frequently constructed in a rotation-symmetric (round) design, seamless hot-rolled rings are often used as semi-finished parts.
This is where we appreciate the high-performance components supplied by BRÜCK®'s express service. BRÜCK® offers short delivery times, top quality, friendly service and prompt processing of orders.”
For more information on this company:
Brück - Stainless Steel Flanges, Special Forges and Hot Rolled Rings
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